Mayan jungle and volcanos

We had the absolute best time. I was pretty apprehensive before having never been on such an adventurous trip with my kids. But everything went really smoothly. Laurenne created a perfect itinerary that met our needs well and then our guide in Madagascar took care of every practically and attended to details to ensure we didn't have to worry about logistics and could just get on with enjoying ourselves. We saw loads of lemurs, enjoyed being in natural and remote places of beauty, seeing the milky way and had a lot of time together as a family. By the time we were relaxing on the beach at the end we were ready for a rest and the kids were rightly pleased with themselves for having tried so many new things.

The holiday was excellent. Madagascar is a very unique place with some very unique things to see. The roads were uncomfortable, but everything else about the trip was pretty comfy. I'm very glad I visited. The national parks were fantastic. It was very exciting to find lemurs and birds and chameleons. The Malagasy chilli condiment was also a highlight. Local people seem to benefit from tourism (especially with tips), though the tourism industry is small. I hope that making the national parks more financially beneficial for local people will help to limit further impacts on those parks. All of the guides we had were certainly very considerate of environmental impacts. It was excellent. Madagascar is a very unique place with some very unique things to see. The roads were uncomfortable, but everything else about the trip was pretty comfy. I'm very glad I visited.

My friend and I booked the Komodo Dragon and Kayaking trip in Indonesia and loved every moment of it. The 5 days and 4 nights on the boat/camping are so special and please make sure you don't miss out on the camping experience because you feel too comfortable on the boat. The crew will setup the most beautiful camp sites for you and make it so special. The tents are massive so you can stand up in them and you even get a stretcher bed to sleep on. I would happily have camped every night although the cabins on the boat were great too. I loved all the kayaking and snorkeling we did but the highlight was absolutely snorkeling with the Manta Rays. Could not believe how lucky we were being surrounded by at least 10 of these elegant creatures the first time and 5 the 2nd time. The lead guide was excellent and always made sure we were at the right place at the right time so we also the only ones in the sea with the Mantas. When all the other boats turned up the Mantas were gone. It was also great to see the Komodo Dragons and again we were the first to enter the NP so had the whole place to ourselves when we did our bush walk. You get really close to them and it is very special. The crew on the boat just couldn't do enough for you - they were always there to help and support and were all so kind - smiling, laughing and singing all the time. We also loved all the food we were served and there were a massive variety and plenty of it - everything being so fresh. Only 1 minor suggestion to improvement is to skip the welcome meeting in Bali. The women who turned up there was completely useless. Couldn't give us any recommendations or tell us anything about Bali and then she booked the next day transport so early so we were in the airport 3 1/2 hours before our domestic flight, which was really unnecessary. Suggest that the reception just hold the flight tickets for the Domestic flights and hand them out when you check in and then you can sort out your own shuttle with the hotel to the airport the next day. Everything else was perfect and I would happily travel with Pioneer Expeditions again.

I had an amazing adventure in Madagascar, thanks to Pioneer Expeditions. My interest lay not only with the lemurs, but very specifically with the Aye-Aye. I met Laurenne at the Destinations Travel Show in London some years ago and expressed this interest, and she instantly knew where I should go to see them with some certainty. Thus our discussions began, and ultimately she put together an itinerary based mostly on the 12-day "Southwest Treasures" package with additional days at the start to detour just a little further north, to Palmarium, resulting in a 15-day trip. When I began my research, Pioneer Expeditions also offered a "photographic tour", also based on the 12-day "Southwest Treasures" package, and I advised Laurenne that photography was a particular interest for me. Unfortunately this specific tour is no longer available, but Laurenne liaised with her contacts in Madagascar and found that one of the guides in the company she uses also has a strong photography interest. Luckily, he remained available when my trip was finalized, and I found him to be an amazing guide as well as a great help with the photography. My adventure was tailormade for me, this was not a group trip. The highlight of the trip for me was definitely Palmarium, where I did indeed see the Aye-Aye. I am delighted that Laurenne could add this to my plans. I wasn't the only enthused person: there was a pair of retired American women who had endured a 32-hour flight to Madagascar specifically to do just the loop that included Palmarium. They agreed it was worth the effort! This "loop" includes the visit to Andasibe, which was my second-favorite park and encounter with lemurs and other wildlife. On the day of arrival, a nocturnal walk was planned - which started at about 6pm. This was fantastic, although we did encounter a bit of rain. We then returned for a morning visit, and this as my first encounter with the Indri in particular. It was amazing to be there when they began their unique call (which I managed to capture on video on my phone). And my third-favorite park was Zombitse, although Anja came close. The hotels were equally amazing. Most were not hotels in the way I think of them, as a single building, of multiple storeys, and in fact about half of them were termed "eco lodges" - but they were so well presented, they felt on the same class as a good hotel. In general, they comprised a reception/restaurant building, then a number of individual bungalows, a short walk from reception. My favorite was the Satrana Lodge, where we were based for the foray into Isalo National Park. The food at all the hotels we used was excellent. And for me, far too much, which was disappointing because I was worried about wasting food. Sometimes I was able to decline a course, and sometimes I was able to ask for a "half portion", with the help of my guide. It's worth noting that the hotels always asked for menu choices to be made earlier in the day (or upon arrival) and to choose the time to eat. My understanding is that they need this help for planning food and staff. Understandable, but I admit I found it tricky because of my general lack of appetite. A note about the driving: you will notice some long drives in the itineraries. You probably know Madagascar is the 4th largest island in the world, and is about double the size of Great Britain. Therefore, if you compare, say driving from London to Scotland, you can understand some of the timings. What I had not anticipated was the state of their roads. Unfortunately, they suffer every year from the cyclones in the rainy season, and the country simply cannot keep up with the amount of repair needed. Some are so bad, it's like being out on one of those 4x4 "experiences" - it is therefore a good thing that the transport is in a good 4x4 with an experienced driver! Once or twice I found the longer journeys in these conditions to be very tiring - I cannot imagine what it was like for our driver. Thankfully, not all roads are so bad, and some are in excellent condition. But it does mean that some journeys take an awful lot longer than you might imagine. Another thing I found helpful in advance was understanding tipping. Tipping is very much expected, and so I made sure to be fully prepared in advance. You will get porters at each hotel, and while on the first night I was thinking that I wasn't really going to need them (but I would accept them), once we started getting to the lodges I fully appreciated their assistance, given the distances and staircases involved (to reach the assigned bungalow). Additionally, at each park, the country rules are that local guides must be used - so my "tour guide" cannot conduct these tours. Although having been on them many times, he was knowledgeable! Thus, the local park guides should be tipped, too. What I hadn't expected was that the guides work hand-in-hand with an "animal spotter". Although then it made sense. The guide takes you along the appropriate paths and explains everything, while the spotters run ahead and check that the expected animals are where they are expected - specifically the families of lemurs, who will travel through the trees at will. They find the animals and run back to the guide, who then chooses the appropriate path, which may include retracing our steps for a bit. The spotters are also often in training to be the next generation of guides. I was advised that the spotters should also receive a tip, typically half what it was suggested that I give the local guide. To conclude, and reiterate, this was a fantastic holiday adventure, very well planned and organized by Pioneer Expeditions.

Our trip to Mexico was really great thanks! Everything went smoothly and all the guides, hotel people, boat captains and camp staff (and food) were fantastic. Nothing was too much trouble and Cesar our guide with us through the trip did an amazing job organising everything. He just kept going all day with something for us to do all the time! Highlights were basically everything, but in terms of something that left an impression on me, going to Camp Cecil de la Sierra was a really relaxed, beautiful and atmospheric experience. You were very helpful booking everything efficiently and sorting out our queries before we set off. Thank you.

We had a wonderful trip to Guatemala and Belize, thank you both for organising it for us. The hotels you selected were all very comfortable and we especially loved the traditional one in Antigua. The local guides were all excellent, so knowledgeable and friendly as were our drivers. We had a slight problem at Guatamala airport as our itinerary didn’t have information about either the carrier or time of the flight to Flores but a very helpful person at check in found our booking and all was well! The itinerary you planned was really interesting and exciting. We loved the visit to the Mayan ruins, kayaking on Atatlan lake, the volcano hike where we had pizza freshly cooked at the top of the mountain and the pontoon experience turned out to be amazing. We had an unexpected waterfall descent which was great fun and the highlight of the day was seeing a jaguar at close quarters swimming across the river in front of us . Even the guide who had spent the last 13 years in the area had never seen one before! John enjoyed the zip wire experience at the lake while I was able to enjoy the nature park it was set in with its walking trails; these included some exciting hanging bridges with incredible views. There was also a butterfly house and lovely gardens. We thought that the timing of this experience would have been better if it was on the day we arrived at the lake. We arrived by 1pm and had the whole afternoon free. It was really rushed to fit in the zip wire experience the morning we left because of catching our flight. It might also be worth mentioning that the volcano climb can be done on horseback. A lot of people were making use of these to take them up the trail so it could be an option for anyone unable to tackle the hike. I’m sending you some photos in a separate email. Again many thanks for all your planning which allowed two over 80 + year olds to have another adventure!!